Return Policy

🔄 Hassle-Free Returns & Refunds

We want you to shop with confidence! If you're not satisfied with your purchase, our easy return policy ensures a smooth and worry-free process.

⏳ Return Eligibility

To be eligible for a return, the following conditions must be met:
✅ The item must be unused, unworn, and in its original packaging.
✅ Returns must be requested within 14 days of receiving your order.
✅ Proof of purchase (order number or receipt) is required.
✅ Certain items like personalized, hygiene products, or final sale items cannot be returned.

📦 How to Initiate a Return

1️⃣ Contact Us – Email us at [Your Support Email] with your order number and reason for return.
2️⃣ Approval & Instructions – Once approved, you’ll receive a return shipping address.
3️⃣ Pack & Ship – Securely package the item and send it back using a trackable shipping method.
4️⃣ Inspection & Refund – Upon receiving your item, we’ll inspect it and process a refund if eligible.

💰 Refund Process

  • Refunds are issued to the original payment method within 5-10 business days.
  • If approved, you’ll receive a confirmation email once the refund is processed.
  • Shipping fees are non-refundable, unless the return is due to our mistake (damaged or incorrect item).

📌 Exchange Policy

  • We offer exchanges for defective or damaged items only.
  • If you need a different size or variant, please place a new order and return the original item for a refund.

🚚 Return Shipping Responsibility

  • Customers are responsible for return shipping costs unless the return is due to an error on our end.
  • We recommend using a trackable shipping service to avoid lost returns.

⛔ Non-Returnable Items

❌ Final Sale or Clearance Items
❌ Personalized or Custom Products
❌ Opened Skincare, Beauty, or Hygiene Items
❌ Gift Cards

⚠️ Late or Missing Refunds

  • If you haven’t received your refund yet, first check your bank statement.
  • Contact your credit card company as it may take some time for processing.
  • Still not received? Contact us at [Your Support Email] for assistance.